Frequently Asked Questions
Everything you need to know about our sun-ripened mangoes.
How do you ensure the freshness of the mangoes during shipping?
We hand-pick our fruit at the optimal stage of ripeness and use temperature-controlled packaging and express shipping to ensure they arrive at your doorstep fresh and ready to eat.
Where are your mangoes sourced from?
The Mango Factory partners with sustainable, certified organic orchards in tropical regions known for the highest quality soil, ensuring every mango is rich in flavor and nutrients.
What is your return policy for perishable goods?
Since our products are perishable, we cannot accept physical returns. However, if your order arrives damaged or spoiled, please contact us within 24 hours with a photo for a full refund or replacement.
Do you offer international shipping?
Currently, we only ship within the continental United States to ensure that the transit time does not compromise the quality and peak freshness of the fruit.
How should I store my mangoes once they arrive?
If they are firm, keep them at room temperature until they soften. Once ripe, you can store them in the refrigerator for up to five days to maintain their texture.
Are your products non-GMO and organic?
Yes, all mangoes from The Mango Factory are 100% non-GMO and sourced from farms that follow strict organic farming practices without synthetic pesticides.